This Privacy Policy explains how Klozed ("we," "us") collects, uses, discloses, and safeguards information when you use our Services.
To provide and improve the Services; process resale orders and payments; communicate with you; maintain security and prevent fraud; and comply with legal obligations. We do not sell personal information for money, and we do not use it for cross-context behavioral advertising.
We share information with the association and management company involved in a resale, with service providers acting on our behalf (such as hosting, storage, and payment processing) under contract, and where required by law. We may interoperate with third-party systems (for example, CINC Systems) to facilitate the resale.
Depending on your state, you may have rights to access, correct, delete, or obtain a portable copy of your personal information, and to opt out of certain processing. Klozed is designed to honor these rights under applicable laws such as the California Consumer Privacy Act (as amended by the CPRA) and comparable state laws. To exercise a right, contact us using the details below; we will verify your request and respond within the time the law requires. You may designate an authorized agent, and you will not be discriminated against for exercising your rights.
We use strictly necessary cookies to keep you signed in and to secure the Services, and limited analytics to understand usage. You can control non-essential cookies through your browser settings.
We use administrative, technical, and physical safeguards including encryption in transit and at rest, hashed credentials, and access controls. We retain information for as long as needed to provide the Services and to meet legal, accounting, and reporting requirements.
Under laws such as the California CCPA/CPRA, the categories of personal information we may collect are: identifiers (name, business email, phone); commercial information (resale orders and fees paid); internet or network activity (log and usage data, cookies); professional or employment information (your company and role); and geolocation limited to the property addresses you submit. We collect these from you, from the organization you represent, and automatically through your use of the Services, and use them for the business purposes described above. We do not collect sensitive personal information to infer characteristics about you.
We do not sell personal information for money and we do not use it for cross-context behavioral advertising, so there is nothing to opt out of in that respect. Where required, we honor recognized opt-out preference signals such as Global Privacy Control (GPC).
We retain personal information while your account is active and as needed to provide the Services, then for the period required to meet legal, tax, accounting, audit, and dispute-resolution obligations, after which it is deleted or de-identified.
You may use an authorized agent to submit a rights request on your behalf, subject to verification. We will not discriminate against you for exercising your privacy rights.
The Services are operated in the United States. If you access them from outside the U.S., you understand your information will be processed in the U.S. under this Policy.
The Services are for business use and are not directed to children under 16, and we do not knowingly collect their information.
We may update this Policy and will revise the "last updated" date; we will post material changes here. Privacy questions or rights requests: privacy@klozed.co, or write to us at the mailing address listed on our website.